Share details about your shipping policies, item returns, or customer service.

• Always allow your wax pool to reach the edge of your vessel. I recommend burning your candle for 3-4 hours the first few burns to give your candle the happiest life.

• It's best to keep your candle wick trimmed to a 1/4 inch before each burn. (helps your candle burn at a slower rate)

• Do not allow debris to inhabit your wax pool.

• Be smart about where you burn your candle. Keep it away from flammable objects and small children.

• Never leave a burning candle unattended.

We use a slow-burning soy wax that helps the candle have a longer life.

standard jar ⋅ 8 oz ⋅ burn time 40-50 hours min

large jar ⋅ 16 oz ⋅ burn time 60-70 hours min

Note: trimming the wick regularly to ¼” will help your candle burn at a slower rate.

We happily use fragrance oils that are free from phthalates, reproductive toxins, carcinogens, mutagens, and hormone disruptors.

Our products are non-toxic, our suppliers adhere to the strict RIFM (Research Institute for Fragrance Materials) standards regarding fragrance safety and meet CA Prop 65 standard.

We wanted a product that was better for the planet and safer to burn indoors. Soy candles are clean burning, have amazing scent throw, as well as lets us feel good by reducing our impact on the planet. We go more in-depth about why we chose soy wax in this blog post.

We create our candles in small batches, so please allow up to 5 business days for your item to ship.

We ship via USPS and the majority of packages arrive with 3 business days from being scanned by our local post office.

We try to begin making your items as soon as you place your order, so cancellations need to be made within 24 hours from when you place your order. We may not always be able to accept your cancellation request.

Unfortunately at the moment we do not offer free shipping.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

All of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment. Pictures of broken items need to be emailed to me within 48 hours of delivery to receive a refund.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.