Shipping & Returns
Orders ship within 1-3 business days using USPS Priority Mail. Shipping times range from 2-4 days in transit. Please note that USPS is experiencing delays with delivery. I am unable to offer any expedited shipping options at this time.
The above are processing times and do not account for the time the package is in transit. Priority Mail is typically delivered within 1-3 business days. You will receive a shipping notification with tracking information once your order leaves my studio.
Unfortunately at this time I do not offer International shipping.
REFUNDS + EXCHANGES
At Flora + Moon, all of my products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, I will replace or refund products damaged during shipment if photographic proof of damage is submitted to Flora + Moon within 3 days of delivery.
If you have received the wrong product or are missing a product in your order, please let me know within 3 days of your order being delivered.
Due to restrictions caused by coronavirus, I cannot currently accept exchanges. Thank you for your understanding.