Shop Policies

Shipping

Shipping costs within United States: We charge a flat $8 shipping fee using USPS Priority mail.

Free Shipping: We offer free shipping on U.S. orders $100+ (after any applied discounts, before taxes), no discount code needed.

International Shipping: Unfortunately, we currently only ship within the U.S.

Shipping Times: All candles will be shipped within 3-5 days of purchase.


Refunds + Exchanges

Please note that we make our candles in small batches, hand poured, labeled, and packaged by hand. Due to its hand-crafted nature there may be slight differences between candles.

Exchanges and returns must be made within 30 days of delivery and require proof of purchase (e.g. your order number, order confirmation email). If an item arrives damaged please email floraandmoon@gmail.com a photo of the damage 48 hours of delivery.

Refunds cover the cost of the item returned and do not include shipping fees. As a growing small business, we aren’t currently able to cover return shipping costs, but are always happy to ship exchanges at no extra charge.

Unfortunately, we cannot accept returns on sale items.


Payment

We offer secure online ordering and accept Visa, MasterCard, American Express, and PayPal.

Net Orders Checkout

Item Price Qty Total
Subtotal $0.00
Shipping
Total

Shipping Address

Shipping Methods